Terms and Conditions

To ensure fair access to all, the following conditions apply:

Refunds & Cancellations

Cancellation of subscriptions must be made in writing (by letter/email) at least two weeks before the next payment due date. Refunds can only be issued for the last period of a subscription that was cancelled and only when the user has not made any searches or viewed any images in that period.

You are purchasing a Premium Web Service: Under the Distance Selling Regulations, because you are purchasing a premium website service that begins immediately, you may not cancel this order once you have used the service.

Delivery of Service

You are purchasing a premium web service. Your subscription will start as soon as the purchase is made. This means you can start finding your ancestors straight away! You will not receive any physical goods, as this is a premium web service. To access your subscription, login using the email address and password you signed up with. If you've forgotten your password, click here.

Legal

This site is owned and operated by Genealogy Supplies (Jersey) Ltd - Director Nigel Bayley (S&N).
Genealogy Supplies (Jersey) Ltd is a Jersey based company.
Our postal address is:
Genealogy Supplies (Jersey) Ltd, PO Box 530, Jersey JE4 8XX

Privacy Policy

Click here to read our privacy policy.

This site is owned and operated by Genealogy Supplies (Jersey) Ltd - Director Nigel Bayley (S&N).
Genealogy Supplies (Jersey) Ltd, PO Box 530, Jersey JE4 8XX
For Support see our help wizard which includes an email support form.